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Privacy Policy for this site and all BrickhouseDirect associated Websites...

BrickhouseDirect has created this privacy statement in order to demonstrate our commitment to privacy. The following discloses our information gathering and dissemination practices for all Web sites powered by BrickhouseDirect.

We use your IP address to help diagnose problems with our server, and to administer our Web site. Your IP address is used to gather broad demographic information.

BrickhouseDirect uses cookies to keep track of your shopping cart in the stores and to keep track of your membership status on the Web site.  The cookies we use only track your currently logged in status or your current shopping cart status.

Our registration form requires users to give us contact information (name and e-mail address) and demographic information (zip code and date of birth). We use customer contact information from the registration form to send the user information about our company and about companies that match the users demographic information. The customer's contact information is also used to contact the visitor when necessary and may be shared with other select companies who want to contact the user - with the users permission only. Users may opt-out of receiving mailings; see the choice/opt-out section below.  Demographic and profile data is also collected at our site. We use this data to tailor the visitor's experience at our site, showing them content that we think they might be interested in, and displaying the content according to their preferences. We do not share mailing address, credit card, or any personally identifiable information (other than e-mail address and date of birth) with other companies. Demographic and profile data are used only for personalized Web content and statistical information and are not shared with other companies except in ways that do not personally identify our users.

This site contains links to other sites. BrickhouseDirect is not responsible for the privacy practices or the content of such Web sites.

Our site uses an order form for customers to request information, products, and services. We collect visitor's contact information (e-mail address). Contact information from the order form is used to send our customers’ orders and information specific to their requests and/or email lists to which they have chosen to participate.  The customer's contact information is also used to get in touch with the visitor when necessary.  Users may opt-out of receiving future mailings; see the choice/opt-out section below.  We do not save credit card or financial information on our users.  This information is passed to a credit card clearinghouse and is unobtainable by any BrickhouseDirect staff at any point during or after a transaction.

BrickhouseDirect runs contests on our site in which we ask visitors for contact information (e-mail address) and demographic information (zip code and date of birth). We use contact data from our contests to send users information about our company and our associated labels as it matches that customers affinities.  The customers email address must be correct in order to be entered into any Giveaway or contest.  If a customer is selected as a winner of a contest and their email address is not verifiable and are unable to respond to the notice within 48 hours from the time noted in the email itself then BrickhouseDirect reserves the right to reopen the contest and move forward with another contest/sweepstakes winner.  Users may opt-out of receiving future mailings; see the choice/opt-out section below. Demographic and profile data is also collected at our site. We use this data to tailor our visitor's experience at our site, showing them content that we think they might be interested in, and displaying the content according to their preferences. We may share your contact and demographic information with the contest prize providers.

In addition, BrickhouseDirect collects and stores statistics and other information about the online activities of our users on an aggregated (collected) basis. For example, we track the number of people who view each page, the order in which pages are viewed, and other information to learn which features are the most popular and to refine our design and marketing efforts.

Public Message Boards and Forums...
This site may make chat rooms, forums, message boards, and/or news groups available to its users. Please remember that any information that is disclosed in these areas becomes public information and you should exercise caution when deciding to disclose your personal information.

Personal Information Security...
This site has security measures in place to protect the loss, misuse and alteration of the information under our control. Our database servers are protected from intruders by a rigorous firewall router and your credit card transactions are enacted using 128-bit SSL encryption. We may be required to release personal information about you as a result of a lawsuit or subpoena or as immediately necessary to protect our rights or the rights and safety of others. Additionally, "perfect security" does not exist in any transaction process online or in physical stores.  Please be assured that we are constantly reviewing our security processes to keep up to date with the absolute highest levels of security encryption and service.

Children's Guidelines
BrickhouseDirect strongly encourages parents and guardians to supervise their children's online activities and to consider using parental control tools available from online services and software manufacturers to help provide a child-friendly online environment. These tools also can prevent children from disclosing online their name, address, and other personally identifiable information without parental permission. Products for sale are intended for purchase by adults. By making a purchase on the site, you agree that you are at least 13 years of age. Although BrickhouseDirect and sites that it powers are not directed to children under the age of 13, BrickhouseDirect does NOT collect online contact information from children under the age of 13 without prior parental consent or parental notification, which will include an opportunity for the parent to prevent use of the information and participation in the activity. Without prior parental consent, online information will only be used to respond directly to the child's request and will not be used for other purposes without prior parental consent.

BrickHouseDirect and websites that it powers will...

   NOT collect personally identifiable offline contact information from children under the age of 13 without prior parental consent.

   NOT distribute to third parties any personally identifiable information with respect to children under the age of 13 without prior parental consent.

   NOT give the ability to publicly post or otherwise distribute personally identifiable contact information with respect to children under the age of 13 without prior parental consent.

   NOT entice children under the age of 13 by the prospect of a special game, prize or other activity, to divulge more information than is needed to participate in the activity.

Email Sign-Up and Opt-out
Our site provides users the opportunity to opt-out of receiving communications from us and our partners at the point where we request information about the visitor.

This site gives users the option of removing their information from our database to not receive future communications or to no longer receive our service.

You can send e-mail to unsubscribe@brickhousedirect.com in order to unsubscribe from any/all email lists.

Update or com
This site gives users the option of changing and modifying information previously provided by emailing update@brickhousedirect.com.

Contacting BrickhouseDirect....
If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact:

BrickhouseDirect
28001 Chagrin Blvd; Suite 307
Cleveland, OH     44122
customerservice@brickhousedirect.com

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